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June 14, 2026

Definition

Surveyor and Loss Assessor

A surveyor and loss assessor is an IRDAI-licensed professional who inspects and quantifies losses in general insurance claims above a threshold.

For property, motor and other general insurance claims beyond a prescribed amount, the insurer appoints an independent surveyor to inspect the damage, assess the cause and extent of loss, check policy coverage and recommend the payable amount in a survey report.

The surveyor's report is a key input to claim settlement, helping prevent both under- and over-payment. Surveyors are regulated by IRDAI and must hold the relevant licence and qualifications. Their independent assessment underpins fair indemnity in large general-insurance claims.

Related terms

  • Indemnity PrincipleThe principle of indemnity ensures an insured is restored to their pre-loss financial position but cannot profit from a claim, applying to general insurance.
  • Total LossTotal loss in motor insurance is when a vehicle is stolen or damaged beyond economical repair, triggering settlement at the Insured Declared Value.

Plain-English explainer from The Dispatch Investors Encyclopedia. General information, not financial advice.